Privacy Policy

Last updated: 17 October 2025

Introduction

Welcome to The Jacket Maker (“we”, “our”, “us”).
Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.thejacketmaker.shop.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
By using our website, you consent to the practices described in this policy.

1. Who We Are

Business Name: Be You Organics LTD
Registration No: 15547810
Website Name: The Jacket Maker
Registered Address: UK Head Office: Office 96, 85 Dunstall Hill, Wolverhampton, United Kingdom WV6 0SR
Email: support@thejacketmaker.shop
Phone: +44 7877 184854

For the purposes of data protection law, we are the Data Controller of your personal information.

2. Information We Collect

We collect personal data in several ways to fulfil orders, improve our services, and communicate with you effectively.

(a) Information you provide directly

When you use our website or contact us, you may provide:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via our payment partners)
Order details
Account login details (if you create an account)
Any communication or message you send to us

(b) Information collected automatically

When you visit our website, certain information is automatically collected using cookies, analytics, or server logs, such as:

IP address
Browser type and version
Device information (mobile/desktop)
Pages visited and time spent on the site
Referring website or search engine

(c) Information from third parties

We may receive limited information from:

Payment providers (e.g.: PayPal ) to confirm transactions
Shipping carriers to confirm delivery
Analytics providers (e.g., Google Analytics, Meta Ads) for site performance and marketing insights

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates or respond to your inquiries
Manage payments, refunds, and returns
Prevent fraudulent transactions or misuse of our site
Send marketing or promotional messages (only with your consent)
Improve our website experience and customer service
Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data with any third party.

4. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity: to fulfil your order or provide requested services
Legitimate interest: to improve our website and ensure safe, effective service
Consent: for marketing communications or cookie tracking
Legal obligation: to comply with tax, accounting, and consumer protection laws

5. Sharing of Information

We may share your data with trusted service providers who help us operate our business, such as:

Shopify (e-commerce platform hosting)
Payment processors (eg. PayPal)
Shipping and courier partners (e.g., Royal Mail, DHL, UPS)
Marketing and analytics tools (e.g., Google Analytics, Meta)

These providers only process your data to the extent necessary to perform their services, in line with strict confidentiality and security obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website performance and traffic
Support targeted advertising (where consent is given)

You can control or disable cookies at any time through your browser settings.
Please note that disabling cookies may affect website functionality.

7. Marketing Communications

You may opt in to receive promotional emails from The Jacket Maker about new collections, offers, or updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting support@thejacketmaker.shop .

We will never send marketing messages without your explicit consent.

8. Data Retention

We keep your personal data only as long as necessary to:

Fulfil your orders and support your account
Comply with tax, accounting, and legal requirements
Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

9. Data Security

We take data protection seriously and implement strong security measures to safeguard your personal information, including:

SSL encryption for all online transactions
Secure Shopify infrastructure with GDPR compliance
Restricted access to personal data by authorized staff only
Regular security and data integrity audits

However, please note that no online platform is 100% secure, and we cannot guarantee absolute data protection.

10. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access – request a copy of the data we hold about you
Right to rectification – correct any inaccurate information
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to certain uses (e.g., direct marketing)

To exercise any of these rights, contact us at support@thejacketmaker.shop .
We will respond within 30 days as required by UK law.

11. Data Transfers Outside the UK

Some of our service providers (such as Shopify or payment processors) may process data outside the UK.
We ensure that such transfers comply with UK data protection laws through approved safeguards like Standard Contractual Clauses (SCCs).

12. Children’s Privacy

Our website and services are intended for adults aged 18 and over.
We do not knowingly collect or store personal data from minors.
If you believe your child has provided us with personal data, please contact us to request deletion.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect new regulations or business practices.
Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this policy regularly to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your data rights, please contact us: